Tuesday, 8 October 2013

Formal and Informal Language

Imperfect informal language written or type is:

Emoticons are images that are made up of different keyboard symbols such as (= ,(% etc.

An abbreviation is when a word is shortened this is OK in some cases such as RSVP but in other cases like defo meaning definitely is more suitable to informal language.

Another example of informal language is no punctuation this is terrible as it stops people seeing emphasis which stops people from seeing emotion or importance.


Perfect formal language written or type is:

Always punctuated

Signed off in letters

Has an introduction such as "Hello Sir"

They are always spell checked as well

Non-Verbal Communication

Open arms and shoulders can feel welcoming to people is open posture this was suggested by McGinley and Lefevre.

Crossed arms and slumped posture is unwelcoming this is closed posture this was also suggested by McGinley and Lefevre.

Another example of nonverbal communication is tone; tone holds five times more importance than words themselves.

A further example of a signal of comprehension is eye contact this is effective when you are giving a training presentation because you can see who is attentive and understanding .

Overcoming Barriers in Meetings

Background noise - Have separation between all colleagues when meeting occurs, or resolving any meetings in a silent room.

Lack of communications and types of questions- give enough detailed answers to clear all doubts of the audience. People who are less confident should be pulled out the comfort zone and help them adapt to the communicative environment.

Examples of Barriers Continued Pt.3

Understanding of speech - this is when someone speaks or explain about something and you don't understand it or have no clue about what they are saying to you or explaining to you.

This is because you could be that you not listening to that person properly and busy talking with someone who is next to you. It might be that you don't understand the some of the hard words that the person used or you might finding the speech too boring and you don't want to listen anymore.

To solve this problem of understanding of speech you have to concentrate more on what the person actually saying or trying to explain to you. If you don't understand something, wait until the person finishes with the speech or go to them later for more explanation and some certain areas that you need more details for.

Examples of Barriers Continued Pt.2

Lack of confidence- this is when people find something hard to cope with and unable to do it because of their self confidence or it cause by their background(example-when talking to group of people or doing presentation). Lack of confidence can cause because you might think that you are not good enough or negative thoughts which will pop in your mind about your ability to do something.

Problems with lack of confidence

1) You might avoid something because you are feeling scared

2) Sometimes you would avoid talking to people because they might ask you lots of question or they will ask you to do something and you do that by not looking at them and looking at somewhere

3) Lack of confidence can cause you to speak quietly at someone or mumbling

How can we reduce lack of confidence?

We can reduce our lack of confidence and boost ourselves to get more confident by

1) Setting goals which means meeting 2 or 3 new people every week and try to talk to them about something and build your confidence in that way

2) By knowing your weakness in your confidence and find a way to solve that weakness or how to improve them

3) By thinking positively in your mind and being strong to do anything

Barriers of Effective Communication Pt.2

There are many things that could stand in your way when you are trying to accomplish a certain reaction from presenting to an audience.

Loss of interest is extremely bad when it comes to presenting but it could be avoided by continuing to be interesting, ignoring minor distractions and reducing the amount of noise produced around the area of the presentation.

Another example to think about is the language you are using, to keep the audience interested you would have to think about who the target audience are and also look at things from a different point of view.

Thursday, 3 October 2013

Interpersonal skills

What are interpersonal skills?

1) Interpersonal skills are type of skills which we develop to use everyday to communicate and interact
with people either by ourselves or in group of people.

2) People who developed good interpersonal skills are that one who is going to communicate
better than others around them and they also going to use that skills effectively.

3) Employers often looked to recruit new employee who have good interpersonal skills because they
want people who can work well in their group and be able to to communicate effectively and politely
with colleagues, customers and other people.


What are the types of interpersonal skills?
1) Verbal communication - what we say and how we say it

2) Non-verbal communication - what we communicate without speaking any words, body language is an example of that.

3) Listening skills - How we interpret both the verbal and nonverbal messages which send by others around us.

40 Negotiation - working with others to find better way to solve the problem.

5) Problems solving - working with others to identify and find solution to certain problems.

6) decision making - this is when exploring and analysing options to make and find correct solution and sound decisions.

7) Assertiveness - this is when we communicating our values, ideas, beliefs, opinions, needs and want them freely.

Barriers

Within an industry you are going to meet people with who do not speak English as good as you or be as fluent as you. This creates barriers when communicating with others. The way we speak to others is very important as some people may understand things in different ways. For example, some people may understand more in a formal tone and others may not.

Examples of barriers:
Background noise
Lack of communication and types of questions
Lack of confidence
Understanding of speech


http://oahyasminunit1.blogspot.co.uk/2011/05/barriers-to-communication-and-how-they.html

Barriers of Effective Communication

There are many things that could stand in your way when you are trying to accomplish a certain reaction from presenting to an audience.

Loss of interest is extremely bad when it comes to presenting but it could be avoided by continuing to be interesting, ignoring minor distractions and reducing the amount of noise produced around the area of the presentation.

Another example to think about is the language you are using, to keep the audience interested you would have to think about who the target audience are and also look at things from a different point of view.

Understanding the Audience

This is very important as it allows for the ability to apply yourself to presenting something that would be concluded with a positive reaction. To get a positive reaction, you will have to think about what type of audience you will be presenting to.

This would help with deciding the layout and structure of the presentation. This could also be used in other situations such as an interview as it gives you a good understanding of what type of language to use, ie formal language etc…

In a case of a presentation, you will have to understand your audience to also decide the language techniques that could be used. This could be using letters and reports for a slightly more adult audience or fun with emoticons for a slightly more younger audience.

Examples of effective communication

Examples of effective communication skills are:

Firstly, being able to resolve disagreements to suit everybody,
secondly, being able to listen and comprehend,
thirdly, you must be able to take responsibilities for what you have sent and
finally, you must be able to stay open to new ideas around others so you can be adaptable and be able to view new ideas.

Effective Communication

There are many techniques to make your communication with others powerful. This involves in Interpersonal skills and Cues in verbal exchanges.

Interpersonal skills is the ability to work with others whilst being capable of getting the work done. Examples of Interpersonal skills would be: verbal communication, Non-verbal communication, listening skills, decision making, assertiveness and problem solving.

Then “cues in verbal exchanges” are basically body language and nonverbal language Examples: Baton gestures, postural echo, having a polytonal voice.

Tuesday, 1 October 2013

Principles of Effective Communication

Principles of effective communication are very important when preparing to do a speech or a presentation.

They are something that everyone should consider due to effective communication being a skill that will be used at some point in their life.
There will be times when people may need to make a speech in front a group of people as well as when being interviewed by another.

If used properly, this could have a big impact on the impression of the audience in which the speech is given to as it could increase or decrease chances of getting a positive reaction depending on the way it is used.
Examples of this would be giving a presentation to a fairly big audience and expecting a positive reaction.